Posts filed under: Front Desk Operations

Results Statement:  This system is established to send postcards each week to students who have 2 unexcused absences in a row.  This is to help families feel important and like......
Continue Reading →
Cash & Check Payment: Check families amount due using printed sheet in silver shelves under counter If families want an explanation of fees due you can pull it up by......
Continue Reading →
Log into your jackrabbit account At top section type in the family name you need to edit (first or last name) Press billing info from bar under their name Press......
Continue Reading →
Answer with a cheerful tone “Quantum Athletics” If you are able, answer their question If you are unable to answer their question: Write down a message and leave on Samantha’s......
Continue Reading →
Log into jackrabbit account Type the family you want to apply credit to in top search bar Press the payment button to pull up payment section In Post Type select......
Continue Reading →
Objective: To ensure that front desk is doing their part to ensure that our birthday parties run smoothly and that the facility & equipment is ready for the next party.......
Continue Reading →
Objective: To provide a frictionless experience for both clients and staff when booking birthday parties. Parties Can Typically Be Booked at the Following Times: (Check Google Calendar or Trello  to......
Continue Reading →
The purpose of this system is to call any overdue accounts to remind them of their balances and get all accounts paid up prior to the 15th of the month.......
Continue Reading →
Objective: To bring in additional revenue by advertising our Birthday Party program to families who have children with an upcoming Birthday.There are two steps to this system. An email that goes......
Continue Reading →
**Voicemail must be checked from business phone** Call 417-279-2009 on gym phone Enter password “36723” Take notes as you listen to the voicemails to make sure you are getting all......
Continue Reading →