Objective: To bring in additional revenue by advertising our Birthday Party program to families who have children with an upcoming Birthday.There are two steps to this system. An email that goes out on the 1st of the month prior to the birthday month (ie. June birthdays receive an email on May 1st) and then the phone call system. Each system is listed below by Task List.

Perks of a Birthday at Quantum Athletics:

  1. beautiful brand new, air conditioned facility
  2. entire gym to yourself!
  3. our staff assists with set-up, clean-up
  4. extra supplies on hand if you forget anything

Email Marketing Task List:

  1. Birthday Party reminders should be sent to athletes who have a birthday in the upcoming month (ie. on June 1st, we will email July birthdays – on July 1st, we will email August birthdays)
  2. login to Jackrabbit
  3. Select email/text families under Families tab
  4. Under template Select “*Students Happy Bday Book Party”
  5. Towards the bottom under Student birth month select-the month ahead you are wanting to send to
  6. Under email replies sent to: select office@quantumathletics.net
  7. Press Preview List
  8. Uncheck all staff except for Samantha
  9. If all other names look good, press: Send Now

Telephone Marketing Task List:

    1. pull a report for upcoming birthdays
    2. select “Reports” from top menu bar
    3. select “Families/Students” from the left hand side of the screen
    4. open the Student Birthday Report
    5. send it to ALL students (not just active or inactive)
    6. age group minimum should remain 0, maximum should be set to 12
    7. choose the month you are pulling a report for (on August 1st, September birthdays are being pulled/called)
    8. Press Submit
    9. the report will appear
    10. Export as Excel Spread Sheet
    11. once the download is complete, click and drag the file from the download bar at the bottom of your screen into your Google Drive “My Drive”
    12. this will begin the upload to Google Drive
    13. once uploaded, the file will appear in the bottom right hand corner of the screen
    14. click the file in the bottom right hand corner to open the file
    15. once the file opens, select “Open with Google Sheets” to actually open the full file
    16. change the title of the file to “MONTH Birthday Calls” (ie. July Birthday Calls)
    17. drag the blank column on the far right of the spreadsheet and rename the top cell “Notes” – the notes section is where you will keep track of who has been called/who has booked/etc.
    18. go into Jackrabbit to find the student, followed by family and family profile/phone number
    19. call your family using the following script: “Hi there! This is YOURNAME calling from Quantum Athletics! Is this PARENTNAME? We just wanted to touch base as we see that your son/daughter CHILDNAME has a birthday coming up on BIRTHDATE! We offer a variety of different party packages for all ages and interests! Is this a good time?” (for example: “Hey! This is Samantha calling from Quantum Athletics! Is this Susan? Great! We just wanted to touch base with you as we see your daughter Julia has a birthday coming up on July 13th! We offer a variety of different party packages for all ages and interests! Is this a good time?”)
    20. mark the spreadsheet as either “not interested at this time”, “no answer – left voicemail” or “booked a party”
    21. the voicemail should be as follows: “Hi there! This is Samantha calling from Quantum Athletics. We’re calling because CHILDNAME has a birthday coming up and we wanted to check in and see if you had thought about party options yet! We offer a variety of different party packages for all ages and interests! If you would please give us a call back, the number is 417-279-2009 and you can ask for Samantha! Have a great day!”